I had a major incident at one of the Accor hotels in august they classed it as a harm almost 3 months and no one has been in touch. I went Find the contact details including Accor Hotels Complaints email & phone number with Resolver. Naturally, you’ll still keep control of all your personal data. Solve your Accor Hotels Complaints and know your rights with Resolver – the free, independent complaint-resolution tool endorsed by MoneySavingExpert. By continuing to browse this site, you accept the use of cookies for the purpose of analyzing and measuring the traffic, frequency and browsing, defining services and offers customized to your personal interests and as well as sharing with or redirecting to third party sites, in particular social networks. The slogan is In Harmony with People and Places. Most Mercure hotels are positioned between Ibis and Novotel in the Accor estate. Have a great day. Read more Apparently, they feel there is no problem with their website, so if you are having a problem, it would be best to call them. Didn't find the answer in your support space ? When I understood that some of my colleagues booked a different hotel, I made on LeClubAccor a booking in the hotel of my colleagues. They suggested since I was having problems booking via their website, that I call them directly - referencing the many toll free call numbers on their website. The best that accor could offer was another of their chain of hotels for £300 extra! I got an answer back from Accor (from the complaint I left yesterday on the link I posted in reply #1). Sign up, tune into the things you care about, ... @deepj Our Customer Care Service E-mail address is: Accor.customercare.en@acc.accor-customercare.com. hotels are joining the Accor group. Tweet with a location. - Some months ago I booked a hotel in a larger French city. You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. However, if you'd rather complain directly, you can use the above address to contact Accor Hotels. Accor uses cookies on its website. Accor | ALL (Accor Live Limitless) - How Accor deals with complaints is very bureaucratic and customer unfriendly. All hotels offered by Mercure Prepare your stay with Mercure.com with ease and in complete confidence with 756 hotels worldwide, whether you’re booking a holiday, seminar or meeting room. Complaint sent in after visit and all we got was an email saying that they were pleased that we were satisfied with the way that their staff handled the situation and that we were offered alternative accommodation which we where happy with!! Accor Hotels UK (Ibis Hotels UK, Mercure Hotels UK, Novotel Hotels UK, Sofitel Hotels UK, Mecure, Occor Hotels UK, Accor UK, AccorHotels UK) Accor Hotels UK Managing Director, Mr Thomas Dubaere - Email address and Phone number: Website for Accor Hotels UK : Accor Plus: Accor Plus CEO, Mr Paul Stevens - Email address and Phone number Not on Twitter? Mercure Hotels (UK) Mercure Hotels is a brand of hotels run by French multinational corporation AccorHotels. Contact us. Therefore you can refuse to share the data you have communicated to this brand in the past with Accor. They suggested since I was having problems booking via their website, that I call them directly - referencing the many toll free call numbers on their website. I got an answer back from Accor (from the complaint I left yesterday on the link I posted in reply #1).
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